The pool, the wall length windows
Shazza
agosto de 2023
Loved the bright fresh appearance of the hotel. It was very clean and the facilities were good. Great staff, very friendly and approachable. Loved our coffee machine in the room - mugs instead of cups would be good in the rooms.
Caroline
agosto de 2023
We didn’t have the breakfast. We paid too much as we stayed several night and should of received the crystalbrook discount as I am a member. But we paid $295 per night, but should of paid $265. and we’re quoted $72 for breakfast. We could of had a rise and shine and paid $40 for two of us for breakfast.
Sally
maio de 2022
Sean
agosto de 2023
The view from the room was fantastic! The location was fantastic! Close enough to walk to everything but far enough to not be in the middle of all the hubbub and chaos. Nice pool but we were there over school holiday and there were lots of kids being kids and not being considerate of others...but it's a family resort so...
Amber
agosto de 2023
The property is well located, on the esplanade but away from the noisy Shangri-La end. Being reasonably new, facilities are fresh and modern. The pool is large with sand and inflatable pool toys. The room was large with lovely views of the water (when it didn’t look like a swamp).
Samuel
setembro de 2023
Very impressive and large hotel with a great holiday vibe Beautiful pool area with 3 pools, lots of chairs, a little sand area, wonderful bar next to it for drinks and food We had a room with a terrace and beautiful sea view, which was very spacious and clean, very comfortable bed Super friendly staff Multiple available restaurants, all integrated nicely in the hotel's great atmosphere Very good location near the beach Parking facilities available at the hotel, at an ok price Very clean, modern spa area, with lots of massage and therapy options
Tom
abril de 2023
The room was a nice size, stylish, pool are is really good with various places to relax.
Matt
outubro de 2023
Riley is a highly recommended location for a luxury stay in Cairns. We booked a Panoramic Sea Room and was originally assigned to the second floor in the tower. The photos display a bath, which was not in this particular room. We called reception and were easily reallocated to a room with the bath. The room was larger and boasted even more amazing views of the sea and Cairns, so be sure to confirm the room details and view upon check-in as both rooms are categorised the same online. The styling of the resort is modern and functional, with lots of power points, adaptable lighting and filtered water. The pools are fantastic, as well as the pool bar with generous food portions and great drinks.
Sara
agosto de 2023
I had mobility issues and had a very comfortable stay. The staff were amazing, especially Liam who went out of his way to bring a self-made ice pack to my room. The French staff (the husband and wife team) were very quick witted and on the ball. The pool side service was great and the QR codes worked well. It would be good to be able to room charge via QR code instead of multiple individual transactions. More umbrellas for shade options would be good, especially if the couches are reserved for conference attendees who didn't use them .. I had a very comfortable stay and if I'm in Cairns again, I'd definitely stay again.
Christine
julho de 2023